One of the more precarious components of cybersecurity is creating a cyber-aware workforce. How do CISOs and cyber teams engage employees and adapt to the ever-changing landscape of personas and emerging services within the enterprise? When Tony Vitello became the CISO at URBN, his first time in a retail environment, he quickly realized that understanding the employee culture and landscape was the best way to engage with teams and increase awareness around cybersecurity. As Tony began this journey, he leveraged five key tactics: shorten messaging, market cybersecurity as a brand, increase engagement with events and offerings, use gamification for training, and have a persistent presence. In this session, Tony shares details on this innovative approach, successes he’s seen, and what he has planned for the future.

Key Takeaways:

  1. Understand your audience demographics to create an effective approach to awareness and training

  2. Inform leadership to get buy-in for programs and initiatives

  3. Find ways to incentivize employees who are more cyber-aware during their day-to-day

  4. Make it fun!


Tony Vitello, CISO, URBN

ELIGIBILITY: This webinar is open to RH-ISAC Core members and retail and hospitality cybersecurity practitioners eligible for Core Membership. Ineligible registrants will have their registration canceled. To learn about eligibility, visit rhisac.org/membership. Email events@rhisac.org with any questions.